Delivery and Shipping Costs

In our online shop there is no minimum purchase necessary.
All our prices include the legal VAT of 19%.
All shipments are insured from the premises; we send only insured packages.

Before you send back any goods please contact us via e-mail.
When sending back orders with a value lower than 40 EUR you have to pay the forwarding expenses to send the goods to us.
Any returning stuff has to be send as insured package.

Shipping Costs within Germany

A supplementary 2.00 Euro fee will be added to all orders placed with option cash on delivery

Shipment to EU Countries listed below

Payment can be:
- Payment upon delivery (Germany only)
- credit card (at all first orders made from outside germany we will advise you to send a copy of passport and credit card used)
- Prepayment (3% discount)

Please note the order forms.
Please refer to the table below to see shipment cost to your country.

Shipment to non-EU Countries listed below
We send our goods without Vat. Please, don't forget you have to pay the VAT in your own country. The customer has to pay the duty. Please send us an email if you have questions about the cost of shipment: info@livingtools.de

Transportation Insurance
Clearly visible damages to packages should be reported immediately to the postman. S/he must document the damages at the scene.

To us
Should you have any questions or suggestions concerning shipments or any wishes concerning an individual offer simply send us an email to info@livingtools.de